Action Property Management, the leader in community management, is seeking a Full Time Front Desk Associate to join our team at our luxury association, Elleven, located in Los Angeles.
Compensation: $18.00 - $19.00 Hourly plus benefits
Schedule: Sunday -Thursday 10:00 pm -6:30 am
Why Join Action?
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Action's goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 Stars on Glassdoor. Check out our Glassdoor page.
- Competitive starting compensation
- Comprehensive health benefits and paid time off package for qualifying employees
- On-going hospitality and property management training
- Opportunities for career growth and advancement
- Values driven company culture promoting team work and excellence
Job Summary:
- Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
- Maintain the appearance of the front desk area, lobby, and main elevators
- Monitor lobby activity and maintain access control
- Provide concierge services
- Complete the Daily Activity Report
- Answer and direct incoming phone calls. Receive and distribute resident parcels
- Address resident and guest concerns and questions
- Demonstrate a strong understanding of the association's governing documents
Requirements:
- Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
- At least 6 months of customer service experience. Hospitality, luxury retail or fine dining experience is preferred
- Hospitality Management college students or recent graduates are highly desired
- Polished and professional appearance and demeanor
- Upbeat and positive team player attitude
- Strong judgment and solutions-oriented
- Proactive customer service approach
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Overnight shift
Application Question(s):
- Please confirm with a YES or NO that you are able to work the following schedule:
Sunday -Thursday 10:00 pm -6:30 am
Experience:
- Hospitality (luxury retail, fine dining, hotel): 1 year (Preferred)
- Concierge: 1 year (Preferred)
- Host, or Hostess: 1 year (Preferred)
- Hotel Front Desk: 1 year (Preferred)
Shift availability:
- Overnight Shift (Required)
Work Location: In person
