Project Manager

 

Are you passionate about facilitating communication and collaboration throughout a project lifecycle? Do you like managing multiple projects? Are you motivated to revolutionize the standard of care in women's health?

The Lactation Network is seeking an experienced Project Manager who will lead, coordinate, and manage projects from initiation to completion, ensuring the successful delivery of project deliverables within established timelines, scope, and budget. You will work closely with cross-functional teams, stakeholders, and external vendors to drive project success while fostering effective communication and collaboration. This role will have the opportunity to establish best practices and processes in project management.

We are a close-knit, purpose-driven organization with ambitious growth targets for 2023 and beyond. We understand that not all the answers are readily available, and we don't expect you to have them all either. However, we do value curiosity, hard work, and a commitment to personal growth as key qualities in our team members.

Breakdown of the role

• Project management (80%). Apply previous experience and organizational techniques to effectively manage all aspects of a project from initiation to completion. Your primary goal in this role is to deliver successful project outcomes while optimizing the use of resources, time, and budget. You will bring a combination of technical skills, leadership abilities, communication, problem-solving, and adaptability to multiple projects stemming from the Product and Technology team that impacts the entire organization.
• Develop standard processes (10%). Design standard processes that cover key areas such as scope management, time management, resource allocation, risk management, and communication. Document and communicate new procedures and tools.
• Team administration (10%). Provide essential administrative support to the Product and Technology team, enabling effective communication, organization, and coordination of tasks. Perform administrative tasks on behalf of the entire Product and Technology team by managing team SharePoint, tracking vendor expenses, and coordinating team meetings.

What you’ll do

• Initiate projects by defining project scope, objectives, deliverables, team roles and responsibilities
• Develop and manage comprehensive project plans, including timelines, tasks, and milestones
• Coordinate and manage project resources, tasks, and activities to ensure timely execution
• Monitor and communicate project progress and KPIs
• Monitor project expenses and track against budget
• Identify potential risks and develop mitigation strategies
• Engage and communicate with stakeholders, team members, and vendors
• Implement processes to ensure project deliverables meet quality standards
• Manage changes to project scope, schedule, or resources
• Set up and manage project documentation
• Complete project closure by facilitating lessons learned and archiving documentation
• Establish best practices in project management processes and tools
• Track and manage vendor expenses
• Coordinate and manage off-site team meetings
• Document team meeting minutes as needed

What we expect from you
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• 3+ years working as a project manager
• Strong understanding of project management methodologies and tools
• Excellent organizational, time management, and leadership skills
• Exceptional communication and interpersonal abilities
• Problem-solving and critical-thinking skills to address project challenges effectively
• Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously
• Proficiency in MS Office software, including Outlook, SharePoint, Project, Excel
• Poise under pressure
• High EQ
• A growth mindset
• A bias for action
• A glass-half-full outlook
• TRAVEL: This position requires occasional travel to non-customer sites in North America (roughly 10%)

What we’d also love to see

• One or more certifications in Project Management
• Experience in a healthcare technology organization
• Experience in high-growth organizations
• Experience working across multiple projects

What you can expect from us

• Unlimited PTO. We work hard. We’re passionate about what we’re building together. We also have lives outside work.
• Healthcare benefits. Medical plus voluntary vision, dental. (We are a healthcare company, after all.)
• 401(k) with 4% employer match. We’re planning for the future—and we want to help you do the same.
• Remote-first culture. We are a distributed, remote-first team. We also like spending time together in our Chicago office and have a flexible in-office culture for those who wish to return to work in-person.
• Mindfulness and meditation app. You’ll have complimentary access to the leading app for meditations, sleep stories, and other wellness resources.
• Recharge. We have one designated “no meeting day” each week so you can take a break from videoconferencing and have some quiet time to focus.
• Professional development. We invest in our team by offering every employee access to a professional development budget.
• Competitive compensation. We’re looking for top talent.
• A growth environment. The sky’s the limit.

About Lactation Network
The Lactation Network is setting a new standard for parents and lactation consultants alike. At TLN, our movement goes beyond any single outlet or tool. We activate education, connection, and advocacy to foster the new network of inclusive care between parents and IBCLCs; the network where every caregiver has the resources to thrive. TLN is powered by the largest network of IBCLCs in the country. Together, we are here to make sure families get the expert insurance covered lactation care that they deserve.

The Lactation Network is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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