Job Details
New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided generations, then share our discoveries to inspire generations to come. Your mission—your opportunity—is to seek out the answers that bring us one step closer. If you’re driven to discover, create, and inspire something that lasts a lifetime and beyond, you’re ready for JPL.
Located in Pasadena, California, JPL has a campus-like environment situated on 177 acres in the foothills of the San Gabriel Mountains and offers a work environment unlike any other: we inspire passion, foster innovation, build collaboration, and reward excellence.
Responsible for providing office support to one or more individuals which involves; distributing information; receiving visitors; arranging travel, meetings, events and/or conferences; scheduling appointments; receiving, referring, or answering mail; setting up and maintaining files; answering and routing calls; creating letters, memos, presentations, spreadsheets and reports; and purchasing.
This outstanding opportunity is part of the Business Administration team assisting the Instrument Software and Science Data Systems Section (398), which delivers the Instrument Operations System (IOS) to an instrument team or flight mission, deliver the Science Data System (SDS) to an instrument team, flight mission, or science project, and provides data science services that enable and support JPL scientific investigations and goals, NASA Program and Projects. We are looking for a motivated and dedicated Staff Assistant Level III, that can provide administrative & clerical support to the Section Management team and multiple technical staff members and technical group supervisors within the Section! This is primarily an administrative staff position that will highlight your outstanding customer service, interpersonal and communication skills. You will be a member of the Business Administration Team (3918) and report to the Business Administration Manager.
Your responsibilities include:
Providing office support while maintaining patience and composure in a multifaceted work environment that includes interruptions and changing priorities.
Handling Section Management and technical staff members' calendars in Outlook (M365) Teams and coordinating large meetings.
Coordinating foreign and domestic travel and generating travel expense reports.
Submitting iProcurement and Pcard orders.
Maintaining conference room schedules.
Assisting with preparation of presentations, graphics, and website/wiki inputs, including proofreading, and editing.
Regularly supporting various and multifaceted ad hoc assignments.
Providing back-up coverage for technical groups staff assistants as needed.
Demonstrating phenomenal organization skills, and flexibility in the performance of the job.
Prioritizing work and completing assignments accurately and in a timely manner.
Assisting less experienced personnel with some work assignments.
Qualifications
Typically requires a High School diploma with a minimum of 8 years of related experience; Associate degree with a minimum of 4 years of related experience; or bachelor’s degree with a minimum of 1 years of related experience; related required training.
Prior experience in the secretarial profession with strong organizational, interpersonal, and digital literacy
Ability to interact with all levels of management and provide excellent customer service.
Sophisticated understanding of computer-based office applications and tools (e.g., MS Office Suite of Applications - with an emphasis on M365 Teams, PowerPoint, Outlook, Concur, Adobe Acrobat).
Understanding of general, detailed, and specialized job aspects and work techniques related to office operations.
Ability to identify and implement process improvements that increase the efficiency of the office.
Crucial to be reliable, organized and detail oriented, with the ability to adapt as work requirements and priorities change.
Demonstrated ability to work successfully under pressure on multiple tasks, meet time commitments and deliver high-quality work products.
Motivated self-starter who takes initiative to perform activities under minimal direction and deliver timely results.
Excellent written and verbal communication skills.
Desired Skills:
Detailed knowledge of JPL policies, procedures and practices related to office operations.
Subject matter expert (SME) in Travel, Timekeeping and Calendaring.
Sophisticated knowledge of the following JPL systems: Concur, iProcurement, Requisitions JPL-ID (On/Off boarding), and Google box Alfresco.
Experience with website development and/or maintenance.
Experience with JPL’s Atlassian Confluence wiki system, specifically the use of confluence templates, macros, and plugins.
JPL has a catalog of benefits and perks that span from the traditional to the unique. This includes a variety of health, dental, vision, wellbeing, and retirement plans, paid time off, learning, rideshare, childcare, flexible schedule, parental leave and many more. Our focus is on work-life balance, and living healthy, fulfilling lives as we Dare Mighty Things Together. For benefits eligible positions, benefits are effective the first day of the month coincident with or immediately following the employee’s start date.
For further benefits information click Benefits and Perks
The hiring range displayed below is specifically for those who will work in or reside in the location listed. In extending an offer, Jet Propulsion Laboratory considers factors including, but not limited to, the candidate’s job related skills, experience, knowledge, and relevant education/training. Hiring range for this job may be adjusted based on primary work location outside of Pasadena, California. This adjusted range will be provided to candidates by the Recruiter when applicable.
The typical full time equivalent annual hiring range for this job in Pasadena, California.
$69,576 - $88,608JPL is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, citizenship, ancestry, age, marital status, physical or mental disability, medical condition, genetic information, pregnancy or perceived pregnancy, gender, gender identity, gender expression, sexual orientation, protected military or veteran status or any other characteristic or condition protected by Federal, state or local law.
In addition, JPL is a VEVRAA Federal Contractor.
EEO is the Law.
EEO is the Law Supplement
Pay Transparency Nondiscrimination Provision
The Jet Propulsion Laboratory is a federal facility. Due to rules imposed by NASA, JPL will not accept applications from citizens of designated countries or those born in a designated country unless they are Legal Permanent Residents of the U.S or have other protected status under 8 U.S.C. 1324b(a)(3). The Designated Countries List is available here.
