The Heritage offers a sophisticated elegance with impeccable hospitality set in the wonderful Laois countryside comprising of a luxury world class Hotel and European Award-Winning Spa.
We are currently accepting applications for an experienced Receptionist to join our existing team.
The ideal candidate will work with a team of professionals and will be responsible for: -
- To liaise with all guests, potential guests and non-residents, on the phone and face to face in a courteous and professional manner at all times.
- To deal with all check-ins in a professional, efficient and courteous manner and to ensure the guest is helped with any information they may require during their stay.
- Ensuring that each guest receives a memorable experience from start to finish.
- Maintaining our exceptional standards at all times
Candidates need to meet the following criteria
- A minimum of 1 Reception experience.
- Must be guest focused and with excellent communication skills.
- Must present a professional image at all times.
- Must be well organised.
- Training will be provided upon commencement and will be ongoing.
- Due to nature of our business, flexibility is required.
The Heritage ‘Core Values’
Our Core Values are the essence of what we stand for as a company and it is our vision to instill a people focused culture within the hotel. These 5 core values give The Heritage a framework for leadership and set the foundations for our employees to grow and prosper in their roles with us
- Put Our Guest First
- Be Nice, Be Kind
- Pull Together
- Own it, Do it
- Raise the Bar
Why work for The Heritage, part of FBD Hotels
- Discounted rates in other FBD properties
- Health Club membership
- Refer a Friend incentives
- Learning and development opportunities
- Employee Assistance Programme
- Strong team focus and team atmosphere
- Meals and uniform are provided
- Free parking onsite
If you would like to join our award-winning team and you believe that this is the ideal next role for you, we look forward to receiving your application.
Job Types: Full-time, Part-time
Salary: from €11.50 per hour
Benefits:
- Company events
- Employee assistance program
- Employee discount
- Gym membership
- On-site parking
- Relocation assistance
- Wellness program
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Killenard, CO. Laois: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Front Office/Reception: 1 year (preferred)
Work authorisation:
- Ireland (required)
Work Location: One location
